Booking policies
House rules
Calmwater Retreat is a private home designed for quiet, respectful stays. To ensure a comfortable experience for all guests and neighbours, the following house rules apply:
- Check-in is between 4:00 p.m. and 10:00 p.m.
- Check-out is before 10:00 a.m.
- A maximum of 6 registered guests per cabin
- Quiet hours from 11:00 p.m. to 7:00 a.m.
- No parties or events
- No smoking, including inside the cabin or near windows of neighbouring units
- No pets at this time
- If travelling with a service dog, please advise in advance
- Only registered guests are permitted on the property
Thank you for treating the cabins and surroundings with care and respect.
Booking policies
To help guests plan their stay, the following booking policies apply:
- All bookings are subject to a cleaning fee, plus applicable GST (5%), PST (8%), and Municipal and Regional District Tax (MRDT; 3%)
- During peak summer season (June 15 – September 15), a minimum stay of three nights or more applies
- Mid-season rates apply during winter long weekends and the Christmas period
- A three-night minimum stay applies for all Canadian statutory holidays
- Guests staying seven nights or more may be eligible for a 5–10% discount outside of peak season
- Please contact us to have the discount applied
Cancellation policies
- Cancellations made more than 30 days before arrival will receive a 100% refund, plus GST
- Cancellations made within 30 days of check-in are non-refundable
- While Airbnb and the website may display slightly different preset options, this cancellation policy takes precedence